Design-driven innovation leveraging consumer insights into product opportunities and visual storytelling

20+ years of multidisciplinary design thinking translating market trends and consumer needs into scalable growth initiatives.

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Impact-Driven Brand Solutions

Innovation Strategy & Creative Vision

Leading multi-year innovation roadmaps and impactful creative content that connect with market opportunities and translate consumer trends into clear messaging and scalable product lines. From ideation to development through commercialization, I build and manage processes that balance creativity with business accuracy.

Consumer Insights & Market Research

Executing quantitative and qualitative research protocols to uncover unmet needs and validate product concepts. I review and refine research methodologies to inform positioning, pricing, and go-to-market strategies while embedding insights into cross-functional decision-making.

Product Development

Driving end-to-end product development from concept to retail launch. I optimize features, materials, and user experience through testing protocols that capture both physical and digital consumer interactions, while managing claims, compliance, FDA/NSF certifications, and patent development to build defensible market positions.

Brand Strategy & Growth Initiatives

Building brand differentiation through strategic positioning, visual storytelling, and product portfolio architecture. I align growth initiative with brand equity to drive acquisition, retention, and lifetime value. Strategic execution remains in alignment when the communication based on data-driven insights is impactful.

Cross-Functional Leadership & Collaboration

Partnering across Marketing, Sales, R&D, Operations, and Finance to align teams and drive growth initiatives. I create clear stage gate processes and documentation to drive stakeholder alignment through transparent communication of trade-offs and priorities, while mentoring innovation teams to streamline processes and build operational capability.

E-Commerce & Amazon FBA Optimization

Specializing in transforming product listings into high-converting brand experiences on Amazon and DTC platforms. Through strategic content optimization, A/B testing, and consumer insights, I've delivered 5-10% CTR improvements and 3-7% conversion lifts by ensuring every touchpoint—from search to imagery to copy—aligns with how consumers discover, evaluate, and purchase products online.

Capabilities

  • Strategic Innovation + Creative Vision

  • Brand & Creative Growth Strategy across platforms
  • Data Driven Design Thinking and Rapid Prototyping
  • Market, Consumer, Clinical Research Strategy (Qualitative + Quantitative)
  • Client Engagement + Presentation Excellence
  • Visionary Cross-Functional Team Leadership (30+)
  • Intellectual Property & Compliance Strategy
  • Agency and Vendor Partnership Alignment
  • AI- driven Operational Efficiencies
  • Motivational + Collaborative Leadership
  • Adobe Creative Suite, Figma, MS Office, Asana, Monday and Jira Work Management systems
  • You can view my full resume here

About

As Global Director of Innovation & Insights, I lead innovation strategy and new product pipelines delivering 10-20% revenue growth.

With 20+ years bridging consumer research, product development, brand and creative strategy, I identify white space opportunities and commercialize bold ideas that resonate with consumers and drive business results.

My approach combines market analysis with design thinking to guide products from concept through launch, managing stage gate processes, cross-functional teams, and P&L accountability.

G2
4.8

Testimonials

Jenn So

Graduate Clinical Intern, Bates College

"Terri is a thoughtful, creative, and responsive designer that collaborates easily with clients. She helped the state of Maine develop beautiful collateral for the Harvest of the Month Program, which have been displayed statewide and received well by students, teachers, parents, staff, and administrators. I highly recommend Terri for any project!"

Brock Roark

Director of Brand, Unybrands

I had the pleasure of working closely with Terri as she led the design efforts for unybrands. Her exceptional eye for aesthetics combined with a deep understanding of Amazon best practices made her an invaluable asset. Terri consistently delivered strong output that not only resonated with our brand(s) but also aligned with platform-specific strategies, helping drive both engagement and conversion.

Her ability to collaborate seamlessly across functions and integrate feedback made her a true team player, elevating the quality of our output every step of the way. I highly recommend Terri for any design or leadership role.

Jonah Griffith

Design Director, Tactile

Terri is great at creating design solutions that are very unique and appropriate. I had the opportunity to work with Terri on many time-sensitive projects and presentations where her contributions were very crucial for impressing the client. She is a great team member and I look forward to many future collaborations.

Allison Meierding

Graphic Designer, Illustrator & Creative Consultant, ex-Unybrands

Terri is a standout creative director who has a fantastic aesthetic vision and really understands how to bring a team’s disparate talents into harmony to make remarkable brand strategies.

I have known Terri for 8 years and had the pleasure of working with her for 12 months as a graphic design contractor on various kitchen, gifting, household, and beauty brands. Terri led our team of 11 effectively to create marketing content and messaging that really connected with consumers.

Terri has a collaborative spirit, a visionary creative eye, and the agility to change quickly with the trends across multiple industries. Her experience as a teacher was evident in her direct communication, and I learned so much from her leadership and constructive feedback. She takes a curious and imaginative approach to brand strategy, which made for a positive work atmosphere and also resulted in unique and impactful product storytelling.

I really enjoyed working with Terri and highly recommend her. She will be a real asset to any company in need of experienced creative direction.

Marcello Ferraro

Graphic Designer, ex-Unybrands

I had the pleasure of working closely with Terri, whose leadership and creative vision are truly impressive. While she didn’t manage me directly, I was on her team and I witnessed her ability to lead large teams with ease, coordinating multiple brands and strategies simultaneously.

Terri excels at managing people across various time zones, ensuring seamless collaboration and delivery. Her strategic mindset, combined with her natural ability to foster a positive and productive work environment, would make her an outstanding leader in any creative team.

Terri’s skills in balancing creative innovation with operational efficiency are unmatched, any team would be lucky to have her for any creative leadership role.

Detailed insights into my proven results and impact

10-20%

Revenue Growth Delivered

3-7%

CTR & CVR Optmization

22+

Brands Transformed